From the monthly archives:

January 2010

What is your customer service costing you?

January 29, 2010

Cooking school customer service – short term savings, maybe, but what’s the long-term cost?

Read on, my friend →

Is Facebook like living through high school again… for the rest of your life?

January 28, 2010

Some observations after 4 days on Facebook.

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Protecting my toe as I dip it into facebook

January 25, 2010

Developing my facebook entry strategy. So it begins.

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Why I finally caved in to facebook

January 25, 2010

Reasons why I resisted facebook’s siren call and why I capitulated.

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What “Followers” Want from Businesses

January 22, 2010

Interesting article worth sharing by eMarketer on the motivations behind friending/following companies in social media.

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Weighing up Social Media

January 20, 2010

Why bother with social media as a small business? Looking at benefits and risks.

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Death is the Single Most Important Invention of Life – Steve Jobs

January 16, 2010

Take 15 minutes out of your day to watch this inspiring convocation video. It may refocus your view on your life, even if only for a few minutes.

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A five-minute video on the principles of fun

January 10, 2010

A 5-minute video on the eight principles of fun that just might add a bit of energy back in your step.

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Clever idea for promoting your music video

January 8, 2010

Fun opportunity to participate in a music video; thought starter for product promotion.

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Do you need to be a Twitter expert to work at

January 5, 2010

By requiring that their applicants be Power Tweeters, are they potentially screening out exceptional candidates?

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